Best Buy is leaving smart home users in the cold, but its Wi-Fi freezer will still mostly work

Image: Best Buy

Best Buy has quietly announced that the mobile app platform for controlling its Insignia brand of smart home devices will be shutting down on November 6th. The company says affected products will still function at a basic level, but any features that rely on its Insignia Connect app and platform will no longer work. The products include its Insignia smart wall plugs, Wi-Fi light switches, its smart camera, and its Wi-Fi freezer (yes, a Wi-Fi freezer). Best Buy is now running a reimbursement program for any unfortunate soul who decided to buy one of these products.

Perhaps most importantly, Best Buy confirms on its Connect FAQ page that its smart freezer “will retain all normal freezer functions.” There are also variants of the Insignia...

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