Three takeaways from a day at Twitter

Photo by Amelia Holowaty Krales / The Verge

On Wednesday, Twitter invited reporters to its headquarters in San Francisco for an update on improvements to the product. It’s somewhat unusual for the company to invite reporters in — I’ve visited headquarters around three times a year for the past five years or so — but it’s not unusual for Twitter to provide updates. Providing updates is, in some ways, Twitter’s favorite thing to do.

In January we talked about the many times Twitter has substituted talking for doing, an approach championed by CEO Jack Dorsey this year on his lengthy podcast tour. I actually find it charming how readily Twitter employees will stipulate to any criticism of the product — usually while throwing in a few of their own for good measure. There is a rare...

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